Myrtle Grand HOA Property Management - HOA Property Management You Can Count On
Myrtle Grand HOA Property Management has developed one of the most proactive and effective Home Owner (HOA) and condominium association management companies in the North Myrtle Beach area.
Our Management Approach
Our goal is to maximize property performance. This involves integrating all areas of property operations to the daily association management. Communication between owners and management is the key to "happy owners" and ultimately a well-managed Association. This is done by frequently monitoring the common areas, establishing a strong relationship with the owners and by resolving problems early to avoid escalation.
Myrtle Grand Property Management has 15 years of experience managing properties in the North Myrtle Area, and as a result have well-developed systems and policies. In today's ever-changing world, we continually improve our services and operational policies, to stay current with the newest operating ideas. We look to our employees, the market and our homeowners for suggestions and ideas for improvement. For us to achieve our goal, our focus is on:
Preserving and enhancing the property
Maximizing cash flow
Timely and effective communication with our homeowners
We encourage regular communication and site visits with the board and committee chairs. Once a year we distribute a Quality of Service Survey to each association, which reflects to the job performance of the property manager.
Our Competitive Advantage
Our Company was created and operates under a philosophy of honesty and strong ethical principals. While in business to make a profit, our pricing is very competitive. What sets us apart from our competition is strong management, our list of superior vendors, 24 hour emergency assistance and the accessibility of our team. We are also an Accredited Business through the Better Business Bureau.
Our Process
The first step and most important step in managing your condominium or homeowners' association is to develop a relationship with our owners. This relationship begins with the initial notice that Myrtle Grand Property Management will be their managing agent. At that time, we will find out what their needs are and determine what steps need to be taken to ensure those needs are met. We have learned that early contact with owners helps develop a strong relationship.
We believe that developing a sense of community is vital to our success. It requires continual attention to the common areas including the grounds and will result in a pride of ownership for our clients.
To accomplish this, we will contract for annual services such as landscaping, cleaning the roof, gutters, down spouts, and sweeping the parking lots. For maintenance of the common areas we can utilize our professional vendors. For urgent maintenance items, our office is open from 8-6 Monday-Saturday and we are available to handle emergencies 24 hours a day, seven days a week.
Understanding Financial Performance
Myrtle Grand Property Management deposits all client funds in a federally insured financial institution trust account. These are funds used to pay the expenses of the property (ie, maintenance, utilities, mortgages, contract commitments, and management commissions).
Reports you will Receive
We will send you a detailed monthly report on the fifteenth of the month. This report will show you income received and expenses paid for the previous month. With it you will receive a transaction register so you will be able to further follow income and expenses. The attached copies of the invoices help to keep you further in touch with your property.
Double Check Invoice System
Myrtle Grand Property Management checks every invoice twice to ensure that invoices paid are for services completed. This system also allows us to thoroughly review invoices for any charges, which may seem out of line, or unauthorized. When authorizing maintenance, Myrtle Grand Property Management reviews budgets to ensure that work stays within established parameters.
Scope of Services
These services are included in the monthly management fee:
Accounting (Actual):
Collect the Owners Assessments
Pay bills
Provide monthly income & expense reports
Follow up on late & delinquent owners
Complete monthly bank reconciliation
Submit annual reports for state agencies
Accounting (Actual/Advisory):
Prepare with the Treasurer the annual budget
Board (Actual/Advisory):
Meet with the board of directors when needed, not to exceed 4 times per year
Make recommendations to & help the Board solve problems
Prepare monthly maintenance, financial, delinquency & budget spreadsheet report
Insure necessary actions are before the Board
Assist in preparing agenda, reports & proxies for annual meeting
Maintenance and Landscaping (Actual):
Confer with Board Chair once a month (in person or on the phone)
Log & track all of the work orders
Review the work order log with the Chair on a regular basis
Use licensed & bonded companies/contractors
Identify problems, research options & submit to Board
Set specifications for bid work & solicit bids
Submit bids with recommendations to the Board
Maintain permanent subcontractor files
Review and track all maintenance services
Maintenance and Landscaping (Supervisory):
Hire and monitor the work of vendors
Notify Owners of work schedules
Sign off on satisfactory work
Sign time sheets
Annual Budget Review
Maintenance and Landscaping (Advisory):
Code violations
safety hazards
weatherization
Administrative (Actual):
Myrtle Grand Property Management will visit the site no less than once per week
24 hour Emergency line to take care of Owners emergencies
Keep owner & property files up-to-date at our office
Maintain owner directory
Prepare automatic & Board ordered letters
Prepare & submit Annual Management Plan
Maintain permanent file of Condo Rules, Bylaws & Declaration
Arrange legal foreclosure after Board action
Stay informed of revisions in Condo laws
Act as Agent of Record
Guidance with insurance information
Obtain bids for insurance renewal if necessary
Publish newsletter, edited & supplied by Board of Directors
Administrative (Actual/Advisory):
Work with owners regarding illegally parked vehicles
Respond to complaints from owners regarding pets that are unleashed/unscooped
Resolve any other owner concerns/complaints/violations
The Following Work Will Incur An Additional Charge For Printing And Mailing:
Conduct owner mailings
Mail assessment coupons
Assemble & mail newsletters
Assemble & mail monthly Board packets 2 weeks prior to Board meetings
Assemble & mail the agenda, reports & proxies for the Annual meeting
The Following Work Will Be Handled By Subcontractors:
Lawns - Maintenance & Flower beds
Trees & Bushes - Maintenance, Removal & Planting
Plumbing - Water, Sewer, and Back-Flow Testing
Storm Drains
Sprinkler System - Repair
Electrical - Lights
Siding, Decks & Walls
Painting
Pool refurbishment (when needed)
Pest control
Street & Sidewalk - Repair & Maintenance
Street Sweeping
Equipment Maintenance
Ongoing contacts - Legal, Insurance, etc
Myrtle Grand HOA Property Management has developed one of the most proactive and effective Home Owner (HOA) and condominium association management companies in the North Myrtle Beach area.
Our Management Approach
Our goal is to maximize property performance. This involves integrating all areas of property operations to the daily association management. Communication between owners and management is the key to "happy owners" and ultimately a well-managed Association. This is done by frequently monitoring the common areas, establishing a strong relationship with the owners and by resolving problems early to avoid escalation.
Myrtle Grand Property Management has 15 years of experience managing properties in the North Myrtle Area, and as a result have well-developed systems and policies. In today's ever-changing world, we continually improve our services and operational policies, to stay current with the newest operating ideas. We look to our employees, the market and our homeowners for suggestions and ideas for improvement. For us to achieve our goal, our focus is on:
We encourage regular communication and site visits with the board and committee chairs. Once a year we distribute a Quality of Service Survey to each association, which reflects to the job performance of the property manager.
Our Competitive Advantage
Our Company was created and operates under a philosophy of honesty and strong ethical principals. While in business to make a profit, our pricing is very competitive. What sets us apart from our competition is strong management, our list of superior vendors, 24 hour emergency assistance and the accessibility of our team. We are also an Accredited Business through the Better Business Bureau.
Our Process
The first step and most important step in managing your condominium or homeowners' association is to develop a relationship with our owners. This relationship begins with the initial notice that Myrtle Grand Property Management will be their managing agent. At that time, we will find out what their needs are and determine what steps need to be taken to ensure those needs are met. We have learned that early contact with owners helps develop a strong relationship.
We believe that developing a sense of community is vital to our success. It requires continual attention to the common areas including the grounds and will result in a pride of ownership for our clients.
To accomplish this, we will contract for annual services such as landscaping, cleaning the roof, gutters, down spouts, and sweeping the parking lots. For maintenance of the common areas we can utilize our professional vendors. For urgent maintenance items, our office is open from 8-6 Monday-Saturday and we are available to handle emergencies 24 hours a day, seven days a week.
Understanding Financial Performance
Myrtle Grand Property Management deposits all client funds in a federally insured financial institution trust account. These are funds used to pay the expenses of the property (ie, maintenance, utilities, mortgages, contract commitments, and management commissions).
Reports you will Receive
We will send you a detailed monthly report on the fifteenth of the month. This report will show you income received and expenses paid for the previous month. With it you will receive a transaction register so you will be able to further follow income and expenses. The attached copies of the invoices help to keep you further in touch with your property.
Double Check Invoice System
Myrtle Grand Property Management checks every invoice twice to ensure that invoices paid are for services completed. This system also allows us to thoroughly review invoices for any charges, which may seem out of line, or unauthorized. When authorizing maintenance, Myrtle Grand Property Management reviews budgets to ensure that work stays within established parameters.
Scope of Services
These services are included in the monthly management fee:
Accounting (Actual):
Accounting (Actual/Advisory):
Board (Actual/Advisory):
Maintenance and Landscaping (Actual):
Maintenance and Landscaping (Supervisory):
Maintenance and Landscaping (Advisory):
Administrative (Actual):
Administrative (Actual/Advisory):
The Following Work Will Incur An Additional Charge For Printing And Mailing:
The Following Work Will Be Handled By Subcontractors:
