HOA Myrtle Grand HOA Property Management
Management You Can Count On
Myrtle Grand HOA Property Management has
developed one of the most proactive and effective Home
Owner (HOA) and condominium association management companies
in the North Myrtle Beach area.
Our Management
Approach
Our goal is to maximize property performance.
This involves integrating all areas of property operations
to the daily association management. Communication between
owners and management is the key to "happy owners"
and ultimately a well-managed Association. This is done by
frequently monitoring the common areas, establishing a strong
relationship with the owners and by resolving problems early
to avoid escalation.
Myrtle Grand Property Management has
15 years of experience managing properties in the North
Myrtle Area, and as a result have well-developed systems and
policies. In today's ever-changing world, we continually improve
our services and operational policies, to stay current with
the newest operating ideas. We look to our employees, the
market and our homeowners for suggestions and ideas for improvement.
For us to achieve our goal, our focus is on:
- Preserving and enhancing the property
- Maximizing cash flow
- Timely and effective communication with
our homeowners
We encourage regular communication and site
visits with the board and committee chairs. Once a year we
distribute a Quality of Service Survey to each association,
which reflects to the job performance of the property manager.
Our Competitive
Advantage
 Our
Company was created and operates under a philosophy of honesty
and strong ethical principals. While in business to make a
profit, our pricing is very competitive. What sets us apart
from our competition is strong management, our list of superior
vendors, 24 hour emergency assistance and the accessibility
of our team. We are also an Accredited Business through the
Better Business Bureau.
Our Process
The first step and most important step in
managing your condominium or homeowners' association is to
develop a relationship with our owners. This relationship
begins with the initial notice that Myrtle Grand Property
Management will be their managing agent. At that time, we
will find out what their needs are and determine what steps
need to be taken to ensure those needs are met. We have learned
that early contact with owners helps develop a strong relationship.
We believe that developing a sense of community is vital to
our success. It requires continual attention to the common
areas including the grounds and will result in a pride of
ownership for our clients.
To accomplish this, we will contract for annual services such
as landscaping, cleaning the roof, gutters, down spouts, and
sweeping the parking lots. For maintenance of the common areas
we can utilize our professional vendors. For urgent maintenance
items, our office is open from 8-6 Monday-Saturday and we
are available to handle emergencies 24 hours a day, seven
days a week.
Understanding
Financial Performance
Myrtle Grand Property Management deposits
all client funds in a federally insured financial institution
trust account. These are funds used to pay the expenses of
the property (ie, maintenance, utilities, mortgages, contract
commitments, and management commissions).
Reports you
will Receive
We will send you a detailed monthly
report on the fifteenth of the month. This report will show
you income received and expenses paid for the previous month.
With it you will receive a transaction register so you will
be able to further follow income and expenses. The attached
copies of the invoices help to keep you further in touch with
your property.
Double Check
Invoice System
Myrtle Grand Property Management checks every
invoice twice to ensure that invoices paid are for services
completed. This system also allows us to thoroughly review
invoices for any charges, which may seem out of line, or unauthorized.
When authorizing maintenance, Myrtle Grand Property Management
reviews budgets to ensure that work stays within established
parameters.
Scope of Services
These services are included in the monthly
management fee:
Accounting (Actual):
- Collect the Owners Assessments
- Pay bills
- Provide monthly income & expense reports
- Follow up on late & delinquent owners
- Complete monthly bank reconciliation
- Submit annual reports for state agencies
Accounting (Actual/Advisory):
- Prepare with the Treasurer the annual budget
Board (Actual/Advisory):
- Meet with the board of directors when needed,
not to exceed 4 times per year
- Make recommendations to & help the Board
solve problems
- Prepare monthly maintenance, financial,
delinquency & budget spreadsheet report
- Insure necessary actions are before the
Board
- Assist in preparing agenda, reports &
proxies for annual meeting
Maintenance and
Landscaping (Actual):
- Confer with Board Chair once a month (in
person or on the phone)
- Log & track all of the work orders
- Review the work order log with the Chair
on a regular basis
- Use licensed & bonded companies/contractors
- Identify problems, research options &
submit to Board
- Set specifications for bid work & solicit
bids
- Submit bids with recommendations to the
Board
- Maintain permanent subcontractor files
- Review and track all maintenance services
Maintenance and
Landscaping (Supervisory):
- Hire and monitor the work of vendors
- Notify Owners of work schedules
- Sign off on satisfactory work
- Sign time sheets
- Annual Budget Review
Maintenance and
Landscaping (Advisory):
- Code violations
- safety hazards
- weatherization
Administrative
(Actual):
- Myrtle Grand Property Management will
visit the site no less than once per week
- 24 hour Emergency line to take care of Owners
emergencies
- Keep owner & property files up-to-date
at our office
- Maintain owner directory
- Prepare automatic & Board ordered letters
- Prepare & submit Annual Management Plan
- Maintain permanent file of Condo Rules,
Bylaws & Declaration
- Arrange for attorney to send collection
letters & file liens on 90 day arrears
- Arrange legal foreclosure after Board action
- Stay informed of revisions in Condo laws
- Act as Agent of Record
- Guidance with insurance information
- Obtain bids for insurance renewal if necessary
- Publish newsletter, edited & supplied
by Board of Directors
Administrative
(Actual/Advisory):
- Work with owners regarding illegally parked
vehicles
- Respond to complaints from owners regarding
pets that are unleashed/unscooped
- Resolve any other owner concerns/complaints/violations
The Following Work Will Incur An Additional
Charge For Printing And Mailing:
- Conduct owner mailings
- Mail assessment coupons
- Assemble & mail newsletters
- Assemble & mail monthly Board packets
2 weeks prior to Board meetings
- Assemble & mail the agenda, reports
& proxies for the Annual meeting
The Following Work Will Be Handled By Subcontractors:
- Lawns - Maintenance & Flower beds
- Trees & Bushes - Maintenance, Removal
& Planting
- Plumbing - Water, Sewer, and Back-Flow Testing
- Storm Drains
- Sprinkler System - Repair
- Electrical - Lights
- Siding, Decks & Walls
- Painting
- Pool refurbishment (when needed)
- Pest control
- Street & Sidewalk - Repair & Maintenance
- Street Sweeping
- Equipment Maintenance
- Ongoing contacts - Legal, Insurance, etc.
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